Support

Getting started with logicoss mobile app

access

Application

From a smartphone, tablet, or computer, the access is systematically done through the following link:
https://app.logicoss.net

AUTHENTICATION

Log In

1. Click on the link provided in the setup email
2. Enter your email address to receive a password reset email



3. You will then receive an email from no-reply@logicoss.net, asking you to reset your password
4. Click on the link and reset your password



1. Click on the “forgot password” button from your mobile application
2. Enter your email address to receive a password reset email



3. You will then receive an email from no-reply@logicoss.net, asking you to reset your password
4. Click on the link and reset your password



AUTHENTICATION

Double Authentication

What is Double Authentication? 

Double authentication aims to protect you against identity theft, especially in the event of a password breach.

In practical terms, once double authentication is enabled, you will be required to:

  1. Enter your username and login password
    THEN
  2. Enter a one-time unique code, which you can view in the Google Authenticator app (Method 1) OR which you will receive via email (Method 2). Both methods are explained in the following sections.

When does Double Authentication apply? 

Your administrator and/or employer requires you to use double authentication. You cannot activate/deactivate this feature independently

Functional Possibilities Enabled by Double Authentication 

Double authentication is a requirement for certain features. For example, if you want to revisit a closed file that has been inactive for more than 6 hours, it’s possible if 1) a functional administrator has granted you permission AND 2) double authentication has been enabled for your user.

1. Enter your usual username and password
2. Choose Google Authenticator as your authentication method



3. Click here to download the Google Authenticator app from  Google Play or l’Apple Store.
4. Log in to logicoss from your computer. Open the Google Authenticator app on your phone and scan the QR code displayed on your computer. Once registered, the app will begin generating authentication codes for you to use. Make sure to note down your backup codes! 
5. Enter the authentication code displayed on your smartphone screen into the logicoss app.



1. Enter your usual username and password
2. Choose Email as your authentication method



3. You will then receive an authentication code via email
4. Enter the authentication code into the logicoss app.



ACCESS

Application

From a smartphone, tablet, or computer, the access is systematically done through the following link:

https://app.logicoss.net

AUTHENTICATION

Log In

1. Click on the link provided in the setup email

2. Enter your email address to receive a password reset email

3. You will then receive an email from no-reply@logicoss.net, asking you to reset your password

4. Click on the link and reset your password

1. Click on the “forgot password” button from your mobile application

2. Enter your email address to receive a password reset email

3. You will then receive an email from no-reply@logicoss.net, asking you to reset your password

4. Click on the link and reset your password

AUTHENTICATION

Double Authentication

What is Double Authentication? 

Double authentication aims to protect you against identity theft, especially in the event of a password breach.

In practical terms, once double authentication is enabled, you will be required to:

  1. Enter your username and login password
    THEN
  2. Enter a one-time unique code, which you can view in the Google Authenticator app (Method 1) OR which you will receive via email (Method 2). Both methods are explained in the following sections.

When does Double Authentication apply? 

Your administrator and/or employer requires you to use double authentication. You cannot activate/deactivate this feature independently.

Functional Possibilities Enabled by Double Authentication 

Double authentication is a requirement for certain features. For example, if you want to revisit a closed file that has been inactive for more than 6 hours, it’s possible if 1) a functional administrator has granted you permission AND 2) double authentication has been enabled for your user.

1. Enter your usual username and password

2. Choose Google Authenticator as your authentication method

3. Click here to download the Google Authenticator app from Google Play or l’Apple Store.

4. Log in to logicoss from your computer. Open the Google Authenticator app on your phone and scan the QR code displayed on your computer. Once registered, the app will begin generating authentication codes for you to use. Make sure to note down your backup codes! 

5. Enter the authentication code displayed on your smartphone screen into the logicoss app.

1. Enter your usual username and password

2. Choose Email as your authentication method

3. You will then receive an authentication code via email

4.  Enter the authentication code into the logicoss app.

CARING FOR A SPECTATOR OR AN EMPLOYEE

Completing a care file

A new care file is created using the central + button located at the bottom of the page.

To create a file, start by entering a reason for consultation, then enter the name or bib number of the participant in the fields provided for this purpose.

If the entered name or bib number corresponds to a known patient, you will be prompted to directly select the existing patient record. This will allow you to later access any medical history of this patient.

 

If the entered name or bib number corresponds to a known patient, you will be prompted to directly select the existing patient record. This will allow you to later access any medical history of this patient.

When saving the file, you are prompted to directly enter a Quick Check up, which allows you to directly provide essential clinical information about the patient.

 

Once created, the care file is completed using a single + button located at the bottom of the Care sheet tab

This button allows you to select different forms, tailored to the information you want to add to the file.

Adding a pathology / trouble is a mandatory requirement for closing a care sheet.
To add one, use the Pathologies/Troubles form accessible from the unique button.

Adding an attachment to the file is possible using the Notes form

At any time, you can move from one care file to another without needing to close the current file: to return to the list of files, click on the Back button at the top of the page. It is also possible to use the X button without risking losing information !

 

CARING FOR A SPECTATOR OR AN EMPLOYEE

Completing a care file

A new care file is created using the central + button located at the bottom of the page.

To create a file, start by entering a reason for consultation, then enter the name or bib number of the participant in the fields provided for this purpose.



If the entered name or bib number corresponds to a known patient, you will be prompted to directly select the existing patient record. This will allow you to later access any medical history of this patient.

 

If the entered name or bib number corresponds to a known patient, you will be prompted to directly select the existing patient record. This will allow you to later access any medical history of this patient.

When saving the file, you are prompted to directly enter a Quick Check up, which allows you to directly provide essential clinical information about the patient.

 

Once created, the care file is completed using a single + button located at the bottom of the Care sheet tab

This button allows you to select different forms, tailored to the information you want to add to the file.



Adding a pathology / trouble is a mandatory requirement for closing a care sheet.
To add one, use the Pathologies/Troubles form accessible from the unique button.



Adding an attachment to the file is possible using the Notes form



At any time, you can move from one care file to another without needing to close the current file: to return to the list of files, click on the Back button at the top of the page. It is also possible to use the X button without risking losing information !

 

CARE

Consulting Medical History

All information entered during previous consultations can be accessed by caregivers via the Medical History tab of the care file. The information is grouped consultation by consultation. 

During endurance sports events, participants may have been asked to complete a Health Questionnaire in the week prior to the race. A summary of the responses to the health questionnaire is then accessible in the Medical History tab.

To facilitate reading for the caregiver, responses that do not require particular attention are not transcribed. For example, if the patient answers “No” to the question “Are you taking any treatments & medications?”, it will not appear in the summary of the health questionnaire.

 

The caregiver’s declaration of Diseases, Hospitalizations, Treatments, and Allergies provided by the patient can be done through the dedicated form accessible via the unique Button from the Care Sheet or Medical History tab.

The information entered is then recorded in the Medical History tab.

CARE

Viewing Medical History

All information entered during previous consultations can be accessed by caregivers via the Medical History tab of the care file. The information is grouped consultation by consultation. 

During endurance sports events, participants may have been asked to complete a Health Questionnaire in the week prior to the race. A summary of the responses to the health questionnaire is then accessible in the Medical History tab.

To facilitate reading for the caregiver, responses that do not require particular attention are not transcribed. For example, if the patient answers “No” to the question “Are you taking any treatments & medications?”, it will not appear in the summary of the health questionnaire.

 

The caregiver’s declaration of Diseases, Hospitalizations, Treatments, and Allergies provided by the patient can be done through the dedicated form accessible via the unique Button from the Care Sheet or Medical History tab.

The information entered is then recorded in the Medical History tab.



CARE

Prescribe

Dispensing medication is treated as a gesture.

Therefore, refer to the various sections related to the medication in the Gestures form to record the desired medication intake.

 

For each medication, you will be prompted to specify the dosage administered in a note linked to the gesture.

If necessary, each dispensation can be edited after saving using the pencil icon located to the right of the Gesture title. 

 Accessing to the prescription

Writing a prescription is accessible from the Prescriptions button provided within the unique button.

Note : Since prescription is only accessible to authorized and legitimate users to write one, this option may not be available to you. 

Prescription writing

The prescription form allows you to select one or more medications from a preselected list. Each medication in the list is categorized by its INN, dose, and mode of administration.

For each medication, determine the number of doses per day and the duration of treatment.

You can also provide additional details to the prescription (potential renewal, etc.) in the Note field associated with each medication.

Finally, a free text space allows you to:

  • enter a medication directly as free text if it is not present in the dropdown list
  • and/or add a more general comment about the prescription.
Validation & downloading of a prescription

A preview page allows you to view the prescription, then modify it or save it permanently.

 

Once saved, it can then be downloaded as a PDF for printing
 Post-prescription consultation

Every prescription is included directly as a text note in the patient’s care file. The PDF of the prescription remains available as an attachment to the note.

CARE

Prescribe

Dispensing medication is treated as a gesture.

Therefore, refer to the various sections related to the medication in the Gestures form to record the desired medication intake.

For each medication, you will be prompted to specify the dosage administered in a note linked to the gesture.



If necessary, each dispensation can be edited after saving using the pencil icon located to the right of the Gesture title. 

 Accessing to the prescription

Writing a prescription is accessible from the Prescriptions button provided within the unique button.

Note : Since prescription is only accessible to authorized and legitimate users to write one, this option may not be available to you. 

Prescription writing

The prescription form allows you to select one or more medications from a preselected list. Each medication in the list is categorized by its INN, dose, and mode of administration.

For each medication, determine the number of doses per day and the duration of treatment.

You can also provide additional details to the prescription (potential renewal, etc.) in the Note field associated with each medication.

Finally, a free text space allows you to:

  • enter a medication directly as free text if it is not present in the dropdown list
  • and/or add a more general comment about the prescription.
Validation & downloading of a prescription

A preview page allows you to view the prescription, then modify it or save it permanently.

 Once saved, it can then be downloaded as a PDF for printing.



 Post-prescription consultation

Every prescription is included directly as a text note in the patient’s care file. The PDF of the prescription remains available as an attachment to the note.

SOIGNER

Writing a letter / report

Accès au rédacteur de Courrier

Il est possible de rédiger un courrier partageable à autrui depuis le bouton Courrier / Compte-rendu accessible via le bouton unique.

Note : la rédaction d’un courrier étant accessible uniquement aux utilisateurs autorisés et légitimes pour en rédiger un, il est possible que ce choix ne vous soit pas proposé.

Rédaction & Validation d’un courrier 

Le contenu du courrier est à saisir dans un champ de texte libre.

Une page de prévisualisation vous permet de consulter le rendu du courrier, puis de le modifier ou de le sauvegarder définitivement. 

Consultation à postériori d’un courrier 

Tout courrier est inclus directement en note texte au sein du dossier de soin du patient. Le PDF du courrier reste disponible en pièce jointe de la note.

Dès la sauvegarde du courrier, il vous ai proposé :

  • soit de partager directement le courrier par e-mail à une adresse libre. Selon le besoin, il peut s’agir de l’email du patient, de l’email de son médecin traitant ou du spécialiste vers qui le patient est orienté.
  • soit de télécharger celui-ci en PDF
Télécharger le courrier

Sur Android, dès que le téléchargement est lancé:

  1. une page blanche s’ouvre
  2. le fichier devient visible en scrowland depuis le haut de l’écran


3.cliquez sur le fichier pour l’afficher (celui-ci dispose d’un nom crypté peu évocateur)

Le fichier PDF

Partager le courrier

Note :  Le partage d’un courrier automatiquement par l’application n’est possible à cette étape ! Aussi, avant de fermer le formulaire, assurez-vous de ne pas avoir besoin de le partager ultérieurement ! En cas de besoin de partage ultérieur, il vous faudra alors imprimer le pdf et le remettre en main propre au patient.

 

Le destinataire du courrier reçoit un e-mail qui contient un lien unique vers le document qui lui a été partagé.

Pour ouvrir le document, celui-ci doit alors saisir en MAJUSCULES les 3 premières lettres du nom du famille du patient, suivi de la date de naissance du patient au format JJMMAAAA

Exemples :
– Mr Jean MARCEL né le 13/02/1989 : MAR13021989
Si votre nom est composé de moins de trois lettres, saisissez toutes les lettres :
– Mme Clémence LI le 25/03/1976 : LI25031976
Si votre nom contient des symboles de ponctuation ou des espaces, ignorez-les :
– Mr Franck O’KONA né le 18/04/1956 : OKO18041956

Conseil : Le code à saisir est également affiché dans votre application au moment où vous partagez le document. Il peut être intéressant de le confier au patient à ce moment là également ! 

CARE

Writing a letter / report

Access to the Mail Editor

You can write a letter that can be shared with others using the Mail / Report button, which can be accessed via the single button.

Note : as only authorised and legitimate users can write mail, you may not be offered this option.

Writing & Validating a letter

The content of the letter is entered in a free text field.

A preview page allows you to see how the letter will look, then modify it or save it definitively. 



 

Subsequent consultation of a letter

All correspondence is included directly as a text note in the patient’s care file. The PDF of the letter remains available as an attachment to the note.

As soon as you have saved your mail, you will be asked :

  • either share the mail directly by e-mail to a free address. Depending on your needs, this could be the patient’s email address, or the email address of their GP or the specialist to whom the patient has been referred.
  • or download it as a PDF
Download the mail

On Android, as soon as the download is launched:

  1. a blank page opens
  2. the file becomes visible in scrowland from the top of the screen
  3. click on the file to display it (it has a rather cryptic encrypted name)


 

Sharing mail

 



Note : It is not possible for the application to share mail automatically at this stage! So before closing the form, make sure you don’t need to share it later! If you do need to share it at a later date, you will need to print out the pdf and hand it to the patient.

The recipient of the mail receives an e-mail containing a unique link to the document that has been shared with them.

To open the document, enter the first 3 letters of the patient’s surname in
CAPITALS , followed by the patient’s date of birth in DDMMYYYY format.

Exemples :
– Mr Jean MARCEL born on 13/02/1989: MAR13021989
If your name consists of less than three letters, enter all the letters:
– Ms Clémence LI born on 25/03/1976: LI25031976
If your name contains punctuation symbols or spaces, ignore them:
– Mr Franck O’KONA born on 18/04/1956: OKO18041956

Tip : The code to be entered is also displayed in your application when you share the document. It might be a good idea to give it to the patient at this point too!

CARE

Closing a Care File

1.  When you’re in the patient’s file, click on the button at the bottom right of the page to close the file.

2. Confirm the patient’s departure by their own means by clicking “Yes, close”

1.  When you’re in the patient’s file, click on the “Advanced completion” button at the bottom left of the page to close the file.

2. Select an evacuation reason from the provided list. Also, remember to select the department and evacuation method.

1. When you’re in the patient’s file, click on the “Advanced completion” button at the bottom left of the page to close the file.

2. Select “Refusal of transport” as the evacuation reason from the provided list.

CARE

Closing a Care File

1. When you’re in the patient’s file, click on the button at the bottom right of the page to close the file.
2. Confirm the patient’s departure by their own means by clicking “Yes, close”



1. When you’re in the patient’s file, click on the “Advanced completion” button at the bottom left of the page to close the file.
2. Select an evacuation reason from the provided list. Also, remember to select the department and evacuation method.



1. When you’re in the patient’s file, click on the “Advanced completion” button at the bottom left of the page to close the file.
2. Select “Refusal of transport” as the evacuation reason from the provided list.



REPORTING

Sharing Consultation Elements

It is possible to share a care file with the person of your choice via email, thanks to the Share with care button, accessible at the bottom of the Care Sheet tab.

The same form is also provided directly when closing care files.

 

Upon saving the letter, you are offered :

  • either to directly share the letter by email to a specified address. Depending on the need, this could be the patient’s email, their general practitioner’s email, or the specialist to whom the patient is referred.
  • or to download it as a PDF
Downloading the letter

On Android, once the download is initiated:

  1. a blank page opens
  2. the file becomes visible and scrollable from the top of the screen
  3. click on the file to display it (it has a cryptic and non-descriptive name)

 

Sharing the letter

 

Note :  Automatic sharing of a letter by the application is not possible at this stage! Therefore, before closing the form, ensure you do not need to share it later! If sharing is needed later, you will need to print the PDF and hand it to the patient.

 

The care file can be downloaded as a PDF for any user, using the Download PDF button at the bottom of the Care sheet tab of the care file.

It is possible to download the entire care file in PDF or only certain parts.
Please note that photos and attached PDFs in the file are not included in the PDF export.

On Android, once the download is initiated:

  1. a blank page opens
  2. the file becomes visible and scrollable from the top of the screen
  3. click on the file to display it (it has a cryptic and non-descriptive name)

The recipient of the letter receives an email containing a unique link to the shared document.

To open the document, the recipient must enter in CAPITAL  letters the first 3 letters of the patient’s last name, followed by the patient’s date of birth in the format DDMMYYYY 

Exemples :
– Mr. John MARCEL born on 13/02/1989: MAR13021989
 If your name has fewer than three letters, enter all of them:
– Mrs. Clara LI born on 25/03/1976: LI25031976
If your name contains punctuation marks or spaces, disregard them:
– Mr. Frank O’KONA born on 18/04/1956: OKO18041956

 

 

Tip: The code to enter is also shown in your application when you share the document. It might be useful to give it to the patient at that time as well!

REPORTING

Sharing Consultation Elements

It is possible to share a care file with the person of your choice via email, thanks to the Share with care button, accessible at the bottom of the Care Sheet tab.

The same form is also provided directly when closing care files.

Upon saving the letter, you are offered :

  • either to directly share the letter by email to a specified address. Depending on the need, this could be the patient’s email, their general practitioner’s email, or the specialist to whom the patient is referred.
  • or to download it as a PDF
Downloading the letter

On Android, once the download is initiated:

  1. a blank page opens
  2. the file becomes visible and scrollable from the top of the screen
  3. click on the file to display it (it has a cryptic and non-descriptive name)


 

Sharing the letter

 



Note :  Automatic sharing of a letter by the application is not possible at this stage! Therefore, before closing the form, ensure you do not need to share it later! If sharing is needed later, you will need to print the PDF and hand it to the patient.

 

The care file can be downloaded as a PDF for any user, using the Download PDF button at the bottom of the Care sheet tab of the care file.



It is possible to download the entire care file in PDF or only certain parts.
Please note that photos and attached PDFs in the file are not included in the PDF export.

On Android, once the download is initiated:

  1. a blank page opens
  2. the file becomes visible and scrollable from the top of the screen
  3. click on the file to display it (it has a cryptic and non-descriptive name)


The recipient of the letter receives an email containing a unique link to the shared document.

To open the document, the recipient must enter in CAPITAL  letters the first 3 letters of the patient’s last name, followed by the patient’s date of birth in the format DDMMYYYY 

Exemples :
– Mr. John MARCEL born on 13/02/1989: MAR13021989
 If your name has fewer than three letters, enter all of them:
– Mrs. Clara LI born on 25/03/1976: LI25031976
If your name contains punctuation marks or spaces, disregard them:
– Mr. Frank O’KONA born on 18/04/1956: OKO18041956

Tip: The code to enter is also shown in your application when you share the document. It might be useful to give it to the patient at that time as well!